Contact Us

CUSTOMER CARE

Contact Us

We're here to help with your questions about products, orders, delivery, and returns.

Business Information

Zavendri is owned and operated by Shenyang Guanjian E-Commerce Co., Ltd.

Brand NameZavendri
Legal Company NameShenyang Guanjian E-Commerce Co., Ltd.
OwnerLiu Liling
Customer Service HoursMonday–Friday, 9:00 AM–6:00 PM Eastern Time (ET)
Business AddressRoom 2-4-1, No. 36-4 Donghu Street, Yuhong District, Shenyang, Liaoning, China

How We Can Help

  • Order confirmation and order status.
  • Product details and product-related questions.
  • Shipping, delivery, and tracking inquiries.
  • Order changes and cancellation requests.
  • Returns, exchanges, and refunds.
  • Damaged, defective, or incorrect products.
  • Payment and checkout questions.

How to Contact Us

For order-related inquiries, please include your order number, the email address used at checkout, and a brief explanation of your request.

If you are reporting a damaged, defective, or incorrect item, please include clear photos or videos where possible so we can review the issue.

Messages received outside our service hours will be reviewed during the next available customer service period.

Return Address Notice

Please do not send products to the business address listed above as a return destination.

Once a return request is approved, our support team will provide the appropriate return warehouse address and instructions.